Privacy Policy

Effective Date: February 9, 2026

Obsidian Roofing & Exteriors (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us online.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Property address
• Details related to service inquiries, estimates, or project requests

We may also automatically collect certain non-personal information when you visit our website, such as:

• IP address
• Browser type
• Pages viewed
• Time and date of visits
• Referring website

This information is used for analytics and to improve the performance and usability of our website.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide estimates or services
• Communicate with you regarding projects, appointments, or questions
• Improve our website, services, and customer experience
• Maintain internal records and business operations
• Comply with legal or regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to enhance user experience and analyze website traffic. Cookies help us understand how visitors interact with our site so we can improve functionality and content.

You can choose to disable cookies through your browser settings; however, doing so may limit certain features of the website.

Sharing of Information

We may share your information only in the following circumstances:

• With trusted service providers who assist in operating our website or business (e.g., hosting, analytics), under confidentiality agreements
• When required by law, legal process, or governmental request
• To protect our rights, property, or safety, or that of others

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of transmission over the internet is 100% secure, we take appropriate measures to reduce risk and protect your data.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

Your Choices and Rights

You may choose not to provide personal information, but this may limit our ability to respond to your requests or provide services.

If you would like to request access to, correction of, or deletion of your personal information, please contact us using the information below.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Obsidian Roofing & Exteriors
info@obsidianroofingandexteriors.com
(616) 677-8834